Get in Touch
We're here to answer your questions and explore how we can help with your financial goals.
Visit Our Office
Address
lunar-dock Financial Services
15 Eastcheap
London EC3M 1BU
United Kingdom
Office Hours
Monday – Friday: 9:00 AM – 5:30 PM
Saturday – Sunday: Closed
Appointments available outside standard hours by arrangement.
About Our Practice
We're an independent financial advisory practice based in the heart of London's financial district. Our team provides expert guidance on financial planning, investment management, tax optimization, and pension advisory.
Whether you're just beginning your financial journey or looking to optimize existing wealth, we offer personalized strategies aligned with your unique circumstances and goals.
Initial consultations help us understand your situation and determine if we're the right fit for your needs. There's no obligation and no pressure—just an honest conversation about your financial future.
Ready to start a conversation?
Send us an email describing your situation and what you're hoping to achieve. We'll respond promptly to schedule an initial discussion.
Finding Our Office
By Underground
Our office is conveniently located near Monument and Bank stations. From Monument station (Circle and District lines), exit onto King William Street and walk north. Turn right onto Eastcheap—our building is approximately 3 minutes' walk.
From Bank station (Central, Northern, DLR, and Waterloo & City lines), take the King William Street exit and head south. Turn left onto Eastcheap, and you'll find us within 5 minutes.
By Bus
Several bus routes serve the area, including routes 15, 35, 40, 47, and 133. The nearest bus stops are on Gracechurch Street and Lower Thames Street, both within a short walk of our office.
By Bicycle
There are Santander Cycle docking stations nearby on Eastcheap and Lower Thames Street. Secure bicycle parking is also available in the building.
Accessibility
Our office building has step-free access from street level and a lift to all floors. If you have specific accessibility requirements, please mention them when arranging your visit so we can ensure everything is prepared.
Regulatory Information
Authorization
lunar-dock is authorized and regulated by the Financial Conduct Authority (FCA). Our FCA registration number is available upon request.
Professional Memberships
Our advisors maintain active memberships with professional bodies including the Personal Finance Society and Chartered Insurance Institute.
Client Protection
We maintain professional indemnity insurance and eligible clients benefit from Financial Services Compensation Scheme protection.
Privacy and Data
We handle all client information in accordance with GDPR and UK data protection regulations. View our Privacy Policy and GDPR information for details.
Common Questions
The first meeting is primarily a conversation to understand your goals and determine if we're a good fit. You don't need to bring extensive documentation. If you have specific questions about existing investments or pensions, bringing relevant statements can be helpful but isn't required.
Initial consultations are complimentary. This meeting allows both parties to determine if there's a good match. If we proceed with formal engagement, we'll provide clear fee information before beginning any paid work.
Absolutely. We conduct meetings both in person and via secure video conferencing, depending on your preference and location. Many of our client relationships are managed primarily through virtual meetings.
We aim to respond to all emails within one business day. During busy periods, initial responses might be brief acknowledgments with detailed answers following shortly after.
No. While we're based in London and have particular expertise in the capital's financial landscape, we work with clients throughout the UK. Geographic location doesn't limit our ability to provide quality service.
That's perfectly normal and exactly what the initial consultation helps determine. Explain your current situation and goals, and we'll help identify which services would be most beneficial for your circumstances.
What to Expect
No Pressure Conversations
We don't use high-pressure sales tactics. If we're not the right fit or if you're not ready to proceed, we'll tell you honestly. Our goal is finding the right clients for long-term relationships, not closing quick sales.
Clear Communication
We explain concepts in plain English and welcome questions. Financial planning involves your money and your future—you deserve to understand what's happening and why.
Transparent Process
Before engaging our services, you'll know exactly what work we'll perform, what it costs, and what outcomes you can expect. No hidden fees or surprise charges.
Respectful of Your Time
We value your time as much as our own. Meetings start and end as scheduled, we prepare thoroughly beforehand, and we focus discussions on matters relevant to your situation.
Ready to Start the Conversation?
Send us an email at [email protected] and let us know what you're hoping to achieve. We'll respond promptly to arrange a convenient time to talk.